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Microsoft Certified Desktop Support Technicians (MCDSTs) have the technical and customer service skills to troubleshoot hardware and software operation issues in Microsoft Windows® environments.

MCDST on Microsoft Windows Certification Requirements



The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows® operating system.

MCDST candidates are required to pass two core exams. Elective exams are not required. The following table lists Official Microsoft Learning Products courses and Microsoft Press books designed to help you prepare for these exams. See individual exam preparation guides for exam availability.

Core Exams (2 Exams Required)

Core Exams: Client Operating System (2 Exams Required)


Exam 70–271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System

Exam 70–272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System.

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Microsoft Office Specialists (Office Specialists) are globally recognized for demonstrating advanced skills with Microsoft desktop software.

Microsoft Office Specialist Certification

The Microsoft Office Specialist (Office Specialist) program is the only comprehensive, performance-based certification program approved by Microsoft to validate desktop computer skills using the Microsoft Office programs:

Microsoft Word
Microsoft Excel
Microsoft Outlook®
Microsoft PowerPoint®
Microsoft Access
Microsoft Project



The Office Specialist program provides computer program literacy, measures proficiency, and identifies opportunities for skills enhancement. Successful candidates receive an Office Specialist certificate that sets them apart from their peers in the competitive job market. The certificate is a valuable credential recognized worldwide as proof that an individual has the desktop computing skills needed to work more productively and efficiently.

By encouraging individuals to develop advanced skills with Microsoft business desktop software, the Office Specialist program is helping to fill the demand for qualified, knowledgeable people in the workplace. Office Specialist also helps satisfy an organization's need for a qualitative assessment of employee skills.

See more detail follow this link
http://www.microsoft.com/learning/mcp/officespecialist/requirements.asp

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