Microsoft Certified Desktop Support Technicians (MCDSTs)
have the technical and customer service skills to troubleshoot hardware and
software operation issues in Microsoft Windows® environments.
MCDST on
Microsoft Windows Certification Requirements
The Microsoft Certified Desktop Support Technician (MCDST) credential proves
that you have the skills to successfully support end users and to
successfully troubleshoot desktop environments running on the Microsoft
Windows® operating system.
MCDST candidates are required to pass two core exams. Elective exams are not
required. The following table lists Official Microsoft Learning Products
courses and Microsoft Press books designed to help you prepare for these
exams. See individual exam preparation guides for exam availability.
Core Exams (2
Exams Required)
Core Exams: Client
Operating System (2 Exams Required)
Exam 70–271: Supporting Users and
Troubleshooting a Microsoft Windows XP Operating System
Exam 70–272: Supporting Users and
Troubleshooting Desktop Applications on a Microsoft Windows XP Operating
System.
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Microsoft Office Specialists (Office Specialists) are globally
recognized for demonstrating advanced skills with Microsoft desktop
software.
Microsoft Office Specialist Certification
The Microsoft Office Specialist (Office Specialist) program is the only
comprehensive, performance-based certification program approved by Microsoft
to validate desktop computer skills using the Microsoft Office programs:
Microsoft Word
Microsoft Excel
Microsoft Outlook®
Microsoft PowerPoint®
Microsoft Access
Microsoft Project
The Office Specialist program provides computer program literacy, measures
proficiency, and identifies opportunities for skills enhancement. Successful
candidates receive an Office Specialist certificate that sets them apart
from their peers in the competitive job market. The certificate is a
valuable credential recognized worldwide as proof that an individual has the
desktop computing skills needed to work more productively and efficiently.
By encouraging individuals to develop advanced skills with Microsoft
business desktop software, the Office Specialist program is helping to fill
the demand for qualified, knowledgeable people in the workplace. Office
Specialist also helps satisfy an organization's need for a qualitative
assessment of employee skills.
See more detail follow this link
http://www.microsoft.com/learning/mcp/officespecialist/requirements.asp
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